Frequently asked questions

🧒 About the Stories

What exactly do you create?

We create personalized animated stories where your child becomes the main character. Using a photo you provide, we transform your child into a gentle animated hero and place them inside a story designed to teach values like honesty, responsibility, and respect.

Each story is carefully paced, visually calm, and designed for young children.

What ages are these stories for?

Our stories are best suited for children ages 2–6.

They are designed to be:

  • emotionally safe

  • easy to follow

  • comforting rather than overstimulating

Parents often enjoy watching and reading along with their child.

Are the stories educational?

Yes—our stories support social-emotional learning (SEL) in a natural, age-appropriate way.

Rather than teaching lessons directly, the stories:

  • model positive behavior

  • encourage empathy and reflection

  • help children understand values through example

🎨 Personalization & Safety

How do you personalize the story?

We use your child’s photo as a visual reference to create a gentle animated character that resembles them. The child’s name is also woven naturally into the story narration.

Personalization is handled with care to ensure the character feels familiar, kind, and appropriate for young viewers.

Is my child’s photo safe and private?

Yes. Your child’s privacy is extremely important to us.

  • Photos are used only to create your story

  • Files are stored securely

  • We never share or sell images

  • Project files are deleted after a limited retention period

We treat every order with the same care we would want for our own family.

Will my child’s image be used anywhere else?

No. Your child’s image is used only for your story and is never used for marketing, samples, or public content without explicit permission.

What kind of photo should I upload?

A clear, front-facing image works best.

📦 Story Packages & Delivery

What story packages do you offer?

We currently offer three story options:

  • Personalized Animated Short Film

  • Personalized Animated Storybook (includes narration and a printable keepsake PDF)

  • Long-Form Personalized Episodes

Each option builds on the previous one, offering more depth and keepsake value.

How long does it take to receive our story?

Typical delivery times are

  • Short Films: within 5 business days

  • Storybooks: within 7 business days

  • Long-Form Episodes: longer, depending on customization

Exact timelines are provided during ordering.

Can I request changes?

Long-Form Episodes include one round of minor revisions, such as

  • small wording adjustments

  • name pronunciation fixes

  • pacing tweaks

Major story changes or re-animation may require an additional fee.

🎧 Narration & Music

Who narrates the stories?

Stories are narrated using a calm, professional storytelling voice chosen specifically for young children.

The narration style is:

  • warm

  • steady

  • bedtime-friendly

This ensures consistency and quality across all stories.

Is the music safe for young children?

Yes. All music is carefully selected or composed to be

  • gentle

  • non-stimulating

  • supportive of calm listening

There are no sudden sounds, loud effects, or sharp transitions.

🎁 Gifting & Rewatching

Can these stories be given as a gift?

Absolutely. Many families purchase our stories as

  • birthday gifts

  • holiday gifts

  • keepsakes from grandparents

Stories are designed to be watched and read again and again.

Can we watch the story multiple times?

Yes. Your story is yours to keep and enjoy. Children often love revisiting their personalized story, which reinforces the message naturally over time.

🧠 Why Parents Choose Lighthouse Multimedia

How is this different from other children’s videos?

Our stories are

  • personalized

  • intentionally paced

  • values-focused

  • created with educational insight

They are designed to feel meaningful, not noisy or overwhelming.

Who creates these stories?

Lighthouse Multimedia was founded by an educator, veteran, and creative professional with a deep respect for childhood development, storytelling, and family values.

Every story is created with intention and care.

📬 Still Have Questions?

Can I contact you before ordering?

Of course. We’re happy to answer any questions and help you choose the right story for your child.

Contact Us