Returns & Refunds policy

Return Policy / Refund Policy

Because Lighthouse Multimedia creates personalized digital products, we generally do not offer refunds once production has begun.

Refunds May Be Considered If:

• A technical error prevents delivery

• The delivered product does not match the original order specifications

No Refunds For:

• Change of mind after production begins

• Personal preference regarding style or storytelling

• Delays caused by missing or late customer-provided materials

If you experience an issue, please contact us promptly, and we will work with you to resolve it.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail lighthousemultimedia.ai@gmail.com